To clear your cache and cookies on Google Chrome:
- a) Open the browser.
- b) On the top right, click More (3 vertical dots).
- c) Select Clear Browsing Data.
- d) A pop-up will appear.
- e) Choose the time range and data to be deleted.
- f) Click Clear Data.
- Click ‘Clear data’.
These steps will vary if you are using another browser.