To clear your cache and cookies on Google Chrome:

  • a) Open the browser.
  • b) On the top right, click More (3 vertical dots).
  • c) Select Clear Browsing Data.
  • d) A pop-up will appear.
  • e) Choose the time range and data to be deleted.
  • f) Click Clear Data.
  • Click ‘Clear data’.

These steps will vary if you are using another browser.